To register, you must reside in an eligible country and have a passport that is valid for at least six months beyond your intended arrival date in Saudi Arabia.

If you do not hold the nationality of your country of residence, your residence permit must also be valid for at least six months after your intended arrival date in Saudi Arabia.

A compliant identity photo and a personal email address are also required.

You must provide a passport photo, your passport, and, if necessary, your residence permit.

The documents must be readable, compliant with the platform’s requirements, and show the required validity period.

Your passport must be valid for at least six months after your expected date of arrival in Saudi Arabia.

If applicable, your residence permit must meet this same validity period.

No. Registration on Nusuk Hajj requires proof of regular residence in an eligible country.

A student visa, a Schengen visa, or a temporary visa does not allow registration on the platform.

Yes. You can reuse your account from one year to the next.

At the beginning of each new season, Nusuk resets the registration process, but your personal information is generally retained.

All you need to do is verify the information, modify any that has changed, and then submit your application for approval.

Yes. The minimum age required to register for Nusuk Hajj is 15 years old.

After your registration, your profile and documents are verified by Nusuk.

Once your account is validated, you will be able to choose your package category, activate your eWallet, top it up, view available offers, and purchase your package when sales open.

The process can sometimes require time and patience: it is important to anticipate each step.

Check that the information provided matches exactly with the submitted documents, and that your photo, passport, and residence permit are legible and compliant.

Correct the relevant items, then resubmit your application.

If the rejection persists, contact Nusuk support or reach out to the Nusuk Hajj Support Team.

If your account is still under verification, you can modify the information provided in your profile.

However, once your account is validated, it is strongly advised against making changes: your profile may be sent back for verification, which could delay your processes.

If a crucial piece of information related to your visa needs to be corrected, contact Nusuk Hajj support directly before modifying your profile.

To make this step easier for you, the Nusuk Hajj Support Team provides a photo editing service to assist you in ensuring that your ID photo, passport, or residence permit complies with the platform’s requirements.