A provider is a service provider responsible for offering Hajj packages and organizing the associated services.
They ensure accommodation, transportation, meals, and the organization of the stay during the rites, according to the services included in the package.

The opening dates for sales are officially announced by Nusuk Hajj.
It is important to follow the information provided through the official channels as well as the groups and networks of Nusuk Hajj Support.

No. Providers post their offers on Nusuk Hajj, but purchases are made exclusively on the official platform.
You cannot book or buy your package directly from a provider.

No. The category selected on your profile, whether Standard, Premium, or Luxury, does not prevent you from viewing other offers.
You will have access to all available packages on the platform.

Packages are generally divided into the categories Standard, Premium, and Luxury.
These categories correspond to different levels of services, particularly in terms of accommodation, comfort, and services provided.

The basic package generally includes:
A place in a quadruple room in hotels in Makkah and Madinah.
Accommodation at the Mouaissim camp during the rites.
Half board meals in hotels and full board during the stay in Mina.
Transfers between the airports and hotels.
Transport between Makkah and Madinah.
Necessary movements during the rites.
The flight ticket and any supplements for a triple or double room may be added to the displayed price.

Not necessarily. The displayed price may correspond to a basic configuration including a quadruple room and the Mouaissim camp.
The final amount then depends on the selected options, including the flight and any possible upgrade to a triple or double room.
Always check the final price before confirming your purchase.

A quadruple room accommodates four people, a triple room three people, and a double room two people.
The quadruple room generally corresponds to the basic option. Choosing a triple or double room usually incurs an extra charge.

The allocation of pilgrims to rooms, known as taskine, is generally organized by the provider.
The possibility of sharing a room with a specific person depends on the package, the composition of your group, and the arrangements made by the provider.

The Mouaissim camp is generally included in the basic configuration of packages. It is located further from the jamarats and requires more significant travel.
The Majar al-Kabch camp is closer to the jamarats, which can facilitate some movements during the rites. It is generally offered at an additional cost.
The choice depends on your budget, physical capabilities, and available options.