Would you like to complete the Hajj as a couple, with your parents, or with several friends? On Nusuk Hajj, you can bring together several pilgrims into the same family group.
However, two procedures are often confused: adding a member to your group or merging two accounts that have already been created separately.
The result may seem similar since the pilgrims end up in the same group. But the starting situation, the procedure, and the precautions to be taken are not the same. One rule is particularly important: before a merger, the eWallet of the invited person must be empty.
Here’s how to distinguish the two procedures and organize your family group before sales open.
Quick answer You add a member when they need to join your group and create their own access from the invitation received. You merge two accounts when each of them already has their own Nusuk Hajj account. In this second case, the eWallet of the invited person must be empty.
Add a member or merge two accounts: the comparison
| Comparison Point | Add a Member | Merge Two Accounts |
|---|---|---|
| Starting situation | An administrator creates their group and invites a member | Two people already each have their own Nusuk Hajj account |
| Time of operation | At the end of registration or later | After the separate creation of the two accounts |
| Invitation | The member receives an email to create their personal access | The administrator invites the holder of the second account to join the group |
| Condition related to the eWallet | Not specified for this procedure | The eWallet of the invited person must be empty |
| Result | The member joins the family group | The two accounts are merged into one family group |
| Group management | An administrator coordinates the group | One of the two persons becomes the administrator |
To remember In both situations, each member must keep their own credentials. Being attached to a family group does not mean that only the administrator should be able to access the profiles.
Summary
- How does a Nusuk Hajj family group work?
- How to add a member?
- How to merge two accounts?
- Why must the eWallet be empty before a merger?
- How does the common eWallet work?
- Which choices must be identical for everyone?
- Why check each member’s budget?
- How to choose the administrator?
- What decisions to make before forming the group?
- What mistakes should be avoided?
How does a Nusuk Hajj family group work?
The family group allows several people wishing to perform the Hajj together to be linked to the same organization on Nusuk Hajj.
One person becomes the administrator of the group. They coordinate the members and make common choices during the configuration and purchase of the package.
The members progress together, but each must retain access to their personal profile. This precaution allows a member to leave or dissociate from the group if the situation demands it.
This option can become useful:
- If a member ultimately decides to travel separately;
- If an emergency prevents the administrator from continuing with the project;
- If the originally planned organization needs to be modified.
The family group thus relies on joint management, without removing each pilgrim’s access autonomy.
How to add a member to your Nusuk Hajj account?
When creating your Nusuk Hajj account, you can add one or more members to your family group as soon as you finish your registration.
This process can also be done later, after creating or validating your profile.
The person who creates the group then becomes its administrator.
What does the invited person receive?
When a person is added to the family group, they receive an email informing them that they are now part of the group.
This message contains a button or link allowing them to create their own access to Nusuk Hajj.
Each invited person must:
- open the invitation email;
- use the button or link received;
- create their personal credentials;
- carefully keep their access;
- ensure they can access their own profile.
Attention Do not neglect the invitation email and do not let the administrator be the only person capable of accessing the group’s procedures.
What is the merging of two Nusuk Hajj accounts?
Merging corresponds to a different situation: two people have already separately created their own Nusuk Hajj account, and then they decide to pursue their project in the same family group.
The two accounts can then be grouped.
The selected person to manage the group becomes the administrator. They send an invitation to the second person, who joins the group as a member.
This procedure particularly allows:
- A couple that started their procedures separately;
- Close ones who already have their accounts;
- Several members of the same family registered individually;
to subsequently continue their project together.
The essential rule before merging two accounts
Before accepting the merger, a check is essential: the eWallet of the invited person must be empty.
If this person has already funded their electronic wallet, merging the accounts becomes impossible.
It is therefore essential to decide early on if you want to perform the Hajj in the same family group.
Before adding money to your respective eWallets:
- clearly discuss the organization of the group;
- choose the administrator;
- check who will join the group as a member;
- confirm that the eWallet of the invited person is empty;
- carry out the merger before funding the common wallet.
The good reflex Decide on the composition of the group before any top-up. Premature funding of the invited person’s eWallet can prevent the merger.
A single eWallet for the entire family group
Once the members are united in the same family group, they no longer have separate wallets for purchasing the package.
The group uses a single common eWallet. All members fund the same digital wallet to gather the necessary amount for the entire group.
The balance must cover:
- the total packages of all members;
- the options selected for each;
- all the configuration chosen by the group.
Before the sale, ensure that all contributions have been made and the available amount is sufficient.
An incomplete balance may jeopardize the purchase for the entire group, not just for the person whose contribution is missing.
To remember The amount to prepare must be calculated for the whole group. The larger the number of members, the more important coordination of contributions becomes.
Common choices for all members
Being united in a family group means progressing together and making the same choices during the configuration of the package.
All members must select:
- the same package;
- the same mode of transport;
- a flight organization compatible with the entire group.
It is not possible, for example, to choose a group flight for some members and personalized flights for others within the same purchase.
The group becomes united in its decisions. The choice made by the administrator affects all members.
This organization must be understood and accepted before packages go on sale.
Check that all members have the same budget
Before composing the family group, discuss clearly about each person’s budget.
All members must be able to purchase the same package and bear the options selected. If some are looking for an economic option while others want more comfort, the common choice may become difficult.
Discuss in particular:
- the maximum amount each can commit to the project;
- the type of room desired;
- the choice of camp;
- the budget set for plane tickets;
- the options accepted by everyone;
- the possibility of choosing another offer if the first one is no longer available.
These decisions should not be made hastily on the day of the sale.
The right reflex Set a common maximum budget and prepare several choices compatible with everyone’s means.
Choosing the administrator of the family group wisely
The administrator plays a central role in the organization of the group.
They coordinate the members and make common choices at the time of the sale. Therefore, they must be:
- available;
- rigorous;
- sufficiently comfortable with Nusuk Hajj;
- able to remain calm under pressure;
- capable of quickly checking their emails;
- attentive to information before validating the cart.
Choosing an administrator does not mean that other members should disregard the procedures.
Each must understand how the group works, know the decisions made, and keep access to their own profile.
The good organization An administrator drives the procedures, but all members follow the project, know the choices, and can access their profile.
Decisions to make before forming the group
Before adding a member or merging two accounts, take the time to answer the following questions together:
- Who will be the administrator of the family group?
- Have all members created or will they create their personal access?
- Is the eWallet of the invited person empty before the merger?
- What is the maximum budget for each?
- What type of package do you wish to buy?
- What type of room do you envision?
- What camp do you wish to choose?
- Do you prefer a group flight or a personalized one?
- Which criteria can be modified if the first package is no longer available?
- How will each member contribute to the common eWallet?
These discussions help avoid disagreements and blockages when sales start.
The recommended order to prepare your family group
To proceed more smoothly, organize the steps in this order:
- Identify all people wishing to travel together.
- Discuss the budget, package, room, camp, and flights.
- Choose the administrator of the family group.
- Check the status of accounts already created.
- Verify that the eWallet of the invited person is empty in case of merger.
- Add members or merge accounts as per the situation.
- Ask each member to create and keep their personal access.
- Check that all profiles are correctly linked to the group.
- Gather contributions in the common eWallet.
- Check the total balance before sales open.
Mistakes to avoid with a Nusuk Hajj family group
Letting only the administrator access the procedures
Every member must create and keep their personal credentials. This access autonomy can become essential if the group’s organization changes or if the administrator encounters an emergency.
Funding the eWallet before deciding to merge
If the eWallet of the invited person already contains money, the merger becomes impossible. The group’s composition must therefore be decided before any top-up.
Forming the group without agreement on the budget
All members must be able to finance the same package and options. A disagreement on the level of comfort or the maximum amount can block the collective choice.
Waiting for the day of the sale to decide
The administrator, the budget, the packages considered, and alternatives must be defined in advance. The pressure of the sale does not facilitate common decisions.
Checklist for the family group before the sale
- ☐ The administrator has been chosen by all members.
- ☐ Each member understands the role of the administrator.
- ☐ Each person has and keeps their personal access.
- ☐ The eWallet of the invited person is empty before a merger.
- ☐ All profiles are united in the correct group.
- ☐ The maximum budget of each member is known.
- ☐ The desired package suits the whole group.
- ☐ The type of room has been decided together.
- ☐ The choice of camp is compatible with the common budget.
- ☐ The organization of flights suits everyone.
- ☐ One or more alternative solutions have been prepared.
- ☐ All contributions have been made to the common eWallet.
- ☐ The balance covers all packages and options.
Adding a member or merging two accounts: what to remember?
Adding a member means creating their profile within your family group. Once invited, they receive an email allowing them to create their own access to Nusuk Hajj.
Merging two accounts means that two already separately registered individuals decide to come together. In this case, the eWallet of the invited person must be empty.
Once the group is formed, all members share the same electronic wallet and progress together in choosing the package, flights, and transports.
Creating a family group can facilitate the preparation for the Hajj, provided that the workings are understood and important decisions are made before the sale.
The functionalities of Nusuk Hajj may evolve from one season to another, so be sure to check the conditions displayed when opening the procedures for Hajj 2027.
A well-prepared family group relies on three elements: personal access for each member, a clearly defined common budget, and choices made together before the sales open.